Industry

Web 3.0 - Crypto wallet

Client

MetaMask

My role

Sr Product designer

Designing consentful confirmations that empower and inform users

I led the product design effort to simplify and strengthen the confirmation experience across extension and mobile platforms. The goal was to improve clarity for users while embedding secure UX principles that could scale with the evolving needs of the crypto industry.

Through multiple rounds of user testing and cross-functional feedback, we redesigned the UI to make confirmation requests more understandable and trustworthy. This work required a deep understanding of transactions and relevant threat models, ensuring that the final design not only enhanced usability but also helped protect users from scams and accidental approvals.

Impact

  • Estimated to have saved $1.5B+ till date

  • Revenue generated through monetisation features $500k+ & counting…

  • No.1 wallet to support Pectra upgrade through confirmations and highest no. of Smart Accounts by delegation

  • Processed 1B+ malicious requests

  • The conversion rate on malicious signatures went down by 50% with the redesign and the new alert system.

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Main Project Image
Main Project Image

Make confirmations readable, scalable and secure

We began by listing 20 different types of confirmations across EVMs. We identified ia heirarchy within the information with some card sorting exercises. Soon we had scalable design system that supported the edge cases as well. This effort also inspired a complete tech refactor. We introduced several new features through the re-design that enhanced the readability & security of the confirmations such as simulations, an alert system, a petname system, trust signals etc. Heuristics for decision making - % of abstraction - Scalability - Extensibility - Readability/ Comprehension - Usable security

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